Our policy is valid for a period of 1 calendar days from the date of the purchase. If you are not satisfied with the service for any reason you can ask for a refund. If the period of 1 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

- Service must not be used

If the conditions listed above are not met, we reserve the right not to issue a refund.

Additional Services

Please note that any additional services, custom work or technical support are non-refundable as our time cannot be recovered.

24 hours before service

All prepaid reservations may be cancelled or changed up to 24 hours before the scheduled pickup time with no charge. Cancellations occurring with less than 24 hours notice prior to the pickup will result in full charges.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
info@wilmingtonblackcar.com
This document was last updated on July 1 , 2021